On this page you’ll find the Terms of Use for greensquirrel.co.uk , and our data and privacy policy. Please don’t hesitate to contact us if you require any further information.
The Green Squirrel website terms of use
The Green Squirrel website is intended to provide news and information about our work and services, and to make it easy to contact us to enquire about working with us. All content on this site remains the copyright of Green Squirrel CIC unless stated otherwise. We reserve the right to remove or update any content at any time.
We will not tolerate abusive or spam messages being sent via this website and reserve the right to end contact with anyone using the site in this way.
Our privacy and data collection policy
At Green Squirrel, accessible from https://greensquirrel.co.uk, we commit to protecting the privacy of our visitors. This Privacy Policy document has been written to inform you of the types of information that is collected and recorded by Green Squirrel and how we use it.
If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us.
This Privacy Policy applies only to our online activities.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
Our website collects basic analytical information which is not linked to any personally identifiable information.
If you contact us directly, either via the contact form on this site or via the email, phone and social media details provided on this site, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for our events via TicketTailor we may ask you for your name, email address, post code, phone number and, in some cases, additional information such as dietary requirements or the ages of any children you’re registering for events.
When you register as a volunteer we will ask some additional demographic information as well as requesting the details of your next of kin.
When you make a booking enquiry we will gather your contact details including name, email address, phone number and organisation name/ your role within the organisation as well as details of your booking enquiry.
Wherever we collect personal information from you we will only ever collect the essential information we need to deliver our services.
How we use your information
We use the information we collect in various ways, including to:
- Communicate with you directly including for customer service, to provide you with updates and other information relating to our work and for marketing and promotional purposes
- To understand, anonymously, how you use our website and make improvements
- To gather information needed for safety or safeguarding purposes
- To gather information needed to report to our funders (which will always be anonymised unless explicitly stated otherwise)
- To prevent fraud
Log Files
Green Squirrel follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information. This helps us make our website work better for you.
Cookies and Web Beacons
Like any other website, Green Squirrel uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to improve the experience of using our website by customising our web page content based on visitors’ browser type and/or other information.
For more general information on cookies, please read the information provided here.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
Third Party Privacy Policies
Green Squirrel’s Privacy Policy does not apply to other websites, platforms or services. Thus, we advise you to consult the respective Privacy Policies of these third-party services for more detailed information. They may include their practices and instructions about how to opt-out of certain options.
Green Squirrel uses the following third party services:
Memberspace. Click here to read their privacy policy.
Gift Up (to sell gift Squirrel Supporter subscriptions). Click here to read their privacy policy.
Ticket Tailor for collecting registrations for events. Click here to read their privacy policy.
Brevo (formerly SendInBlue) (email marketing platform used to collect sign ups to our newsletters). Click here to read their privacy policy.
Google (used for analytics, domains, and volunteering and booking enquiry forms). Click here to read their privacy policy.
Zapier (used for automation tasks). Click here to read their privacy policy.
Facebook and Instagram (to promote our organisation). Click here to read their privacy policy.
Sharing data with our organisational partners
At present, no non-anonymised data is shared with any partner organisations. If in the future sharing data with an external partner organisation is required in order for us to provide our services, that organisation will be required to sign a Data Controller Agreement before accessing data, and will only be able to access data relevant to their work and our partner agreement with them.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children’s Information
Green Squirrel does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
We encourage parents and guardians to observe, participate in, and/or monitor and guide their children’s online activity.